Last updated: 9 November 2026
These Terms and Conditions (“Terms”) apply to your use of academy.thinking4success.co.za (the “Academy”) and to any membership or course you buy on it. By creating an account or buying a membership, you agree to these Terms. Please read them, together with our Privacy Policy.
1. About us
The Academy is operated by Thinking 4 Success (Pty) Ltd (registration number 2014/113930/07), 16 Kuneni Street, Winchester Hills, Johannesburg, South Africa (“we”, “us”, “our”).
Email: customercare@thinking4success.co.za · Phone / WhatsApp: 082 852 5017
2. Your account
- You must be 18 or older to create an account.
- Give accurate details and keep them up to date.
- Your account is for you only. Do not share your login or let anyone else use your access. We may suspend accounts that are shared.
- You are responsible for keeping your password safe and for activity on your account.
3. Memberships, subscriptions and payment
- The price, billing period and what is included in each membership are shown on the Membership Levels page and at checkout. Prices are in South African Rand (ZAR).
- Payments are processed securely by PayFast. We do not see or store your card or bank details.
- Subscriptions renew automatically at the end of each billing period and your chosen payment method will be charged, until you cancel.
- If a payment fails, your access may be paused until payment succeeds.
- We may change membership prices. Any change for an existing subscription will be communicated by email at least 30 days before it applies, and you may cancel before then.
4. Cancelling your subscription
- You can cancel at any time from your Membership Account page, or by emailing customercare@thinking4success.co.za.
- When you cancel, no further payments will be taken. Your access continues until the end of the period you have already paid for, unless stated otherwise at checkout.
- We do not refund partial billing periods, except as set out in section 5 or where the law requires.
5. Cooling-off period and refunds
Under section 44 of the Electronic Communications and Transactions Act 25 of 2002, you may cancel a new purchase within 7 days of the transaction without reason or penalty, and we will refund the amount paid (less any direct cost of returning payment) within 30 days. This right may not apply where you have already begun using the service with your agreement before the 7 days end, as permitted by the Act.
To request a refund, email customercare@thinking4success.co.za with your name and order details.
6. Course content and live classes
- Courses may include recorded videos, written lessons, downloads, quizzes, assignments and live online classes.
- Because AI changes quickly, we regularly update, add, replace or remove content. We aim to keep the core of what you signed up for available while your membership is active.
- Live class dates and times are published in advance. If we need to reschedule, we will let you know. Recordings of live classes are normally made available to members.
- Live classes may be recorded. See our Privacy Policy for how you can choose not to appear in recordings.
7. Using the content (intellectual property)
- All course materials, videos, text, templates and graphics are owned by Thinking 4 Success (Pty) Ltd or its licensors and are protected by copyright.
- Your membership gives you a personal, non-transferable licence to use the materials for your own learning and, for teachers, in your own teaching practice.
- You may not copy, record, resell, publish, share or distribute course materials or recordings, or use them to create a competing course or product, without our written permission.
8. Using AI responsibly
- Our courses are educational. They are not legal, technical, medical or other professional advice.
- The AI tools we demonstrate are owned and run by third parties. Their availability, features, pricing and terms may change, and your use of them is subject to their own terms and privacy policies.
- AI tools can produce inaccurate or inappropriate output. Always check AI output before relying on it.
- Teachers remain responsible for following their school’s policies and applicable law (including POPIA) when using AI with learners. Do not enter learners’ or children’s personal information into AI tools unless your school has approved it.
9. Acceptable use
You agree not to: share your account; try to download or scrape content in bulk; upload anything unlawful, offensive or that infringes someone else’s rights; disrupt live classes or other members; or attempt to interfere with the security of the Academy. We may suspend or close accounts that break these Terms, without refund for the remaining period.
10. Certificates
Certificates of completion confirm that you completed a course on the Academy. Unless we state otherwise for a specific course, they are not an accredited qualification and do not carry SACE or other CPD points.
11. Availability
We work to keep the Academy available at all times, but we cannot guarantee uninterrupted access. We may need to carry out maintenance, and access may be affected by issues outside our control (such as hosting, internet or power outages).
12. Limitation of liability
To the extent permitted by law, including the Consumer Protection Act 68 of 2008, we are not liable for indirect or consequential loss arising from your use of the Academy, the course content or any third-party AI tool. Our total liability to you in connection with your membership is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits any rights you have under the Consumer Protection Act that cannot legally be excluded.
13. Changes to these Terms
We may update these Terms from time to time. The latest version will always be on this page. If we make significant changes that affect active subscriptions, we will notify members by email.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of South Africa. If you have a complaint, please contact us first at customercare@thinking4success.co.za and we will try to resolve it fairly and quickly.
15. Information required by the ECT Act (section 43)
- Full name and legal status: Thinking 4 Success (Pty) Ltd, a private company
- Registration number: 2014/113930/07
- Physical address and address for service of legal documents: 16 Kuneni Street, Winchester Hills, Johannesburg, South Africa
- Director: Manesh Nagar
- Contact: customercare@thinking4success.co.za · 082 852 5017
- Website: academy.thinking4success.co.za
- Payment security: payments are processed by PayFast using encrypted connections. We do not store card or bank details.